Welcome to Diamond Food Masale! These Terms and Conditions govern your use of our website, mobile application, and services. By accessing or purchasing from us, you agree to comply with these terms.

1. General Terms

• These terms apply to all customers, vendors, and visitors.
• Diamond Food Masale reserves the right to modify these terms at any time. Continued use after changes constitutes acceptance.
• Products are intended for personal use only. Resale or commercial distribution requires prior written permission.

2. Ordering & Payment

• All orders are subject to product availabilityand confirmation of payment.
• Prices are listed in INRand are subject to change without notice.
• Accepted payment methods: Credit/Debit Cards, UPI, Net Banking, Cash on Delivery (COD).
• For COD, customers must provide exact change.

3. Shipping & Delivery

• Delivery timelines are estimates and not guaranteed. Delays due to logistics, weather, or unforeseen circumstances are not our liability.
• Customers must provide accurate shipping details. Incorrect addresses may lead to order cancellation or additional charges.
• Risk of loss/damage transfers to the buyer upon delivery.

4. Returns & Refunds

• Refer to our Return & Refund Policyfor eligibility and process.
• Refunds are processed within 5-7 business daysvia the original payment method.

5. User Responsibilities

• You agree not to:
  • Misuse product information or images.
  • Submit false orders or engage in fraudulent activity.
  • Reverse-engineer or copy our website/app content.

6. Intellectual Property

• All content (logos, text, images) is owned by Diamond Food Masale and protected under copyright/trademark laws.
• Unauthorized use is strictly prohibited.

7. Limitation of Liability

• Diamond Food Masale is not liable for:
  • Indirect damages (lost profits, data breaches) arising from product use.
  • Allergies or health issues due to misuse of spices/masale.
  • Third-party services (e.g., payment gateways, couriers).

8. Governing Law & Disputes

• These terms are governed by Indian law.
• Disputes will be resolved through arbitration in [Palghar], with courts in [Maharashtra]having exclusive jurisdiction.

9. Termination

• We may suspend/terminate accounts for violations of these terms.

10. Contact Us

For questions or concerns:
📧 Email: support@diamondfood.in
📞 Phone: 9975594866
🏢 Address: At Navali, Bhololepada no.1, Gat no.12/2A, Palghar- East ,Maharashtra 404401