At Diamond Food Masale, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, mobile app, or other services.
1. Information We Collect
We may collect the following types of information:
- Personal Information:Name, email, phone number, shipping/billing address, payment details.
- Order Details:Purchase history, product preferences, and transaction records.
- Technical Data:IP address, browser type, device information, cookies, and usage data.
- Communication Records:Emails, customer support queries, feedback, or survey responses.
2. How We Use Your Information
We use your data for the following purposes:
- To process and fulfill your orders.
- To improve our products, services, and customer experience.
- To communicate order updates, offers, and promotions (with your consent).
- To prevent fraud and enhance security.
- To comply with legal obligations.
3. Sharing of Information
We do not sell your personal data. However, we may share it with:
- Service Providers:Payment gateways, delivery partners, and IT support.
- Legal Authorities:If required by law or to protect our rights.
- Business Partners:Only with your consent for promotional offers.
4. Data Security
- We implement SSL encryption, secure payment gateways, and restricted access to protect your data.
- However, no online transmission is 100% secure—please use strong passwords and report suspicious activity.
5. Cookies & Tracking Technologies
- We use cookiesto enhance user experience, analyze trends, and personalize content.
- You can disable cookies in your browser settings, but some website features may not function properly.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications.
- Withdraw consent (where applicable).
- Request data portability or restrict processing.
To exercise these rights, contact us at [support@diamondfood.in/9975594866].
7. Third-Party Links
Our website may contain links to external sites (e.g., payment gateways, social media). We are not responsible for their privacy practices.
8. Policy Updates
We may update this policy periodically. The revised version will be posted on our website with the “Last Updated” date.
9. Contact Us
For privacy-related concerns, reach out to:
📧 Email: support@diamondfood.in
📞 Phone: 9975594866
🏢 Address: At Navali Bhololepada no.1 Gat no.12/2A Palghar- East ,Maharashtra 404401